3/19/2009

Liberty Reserve Premium

Dear Friends,

While we are streamlining our marketing department so that they can catch up with all news that needs to be released and all collected information becomes available as promised, we are proud to announce Liberty Reserve Premium.
Shortly you will see a new menu item on our web site called LR Premium. LR Premium is a membership level that will allow users to become voluntarily verified and once they are, they will be able to order debit cards, purchase Liberty Reserve inventory directly from us via credit cards and to (NEW FEATURE) be able to buy and sell Liberty Reserve directly to us via bank wire, for orders of USD 10,000 or Euro 10,000 or more. We will also update our fees page to reflect additional services and corresponding fees for them. Please bear with us while we transform Liberty Reserve into a more user friendly payment platform that satisfies needs of all customers. This decision was rendered as a result to minimize downtime to a bare minimum (rather than performing a few small updates, we will perfrom one large update that integrates all that is needed). Estimated down time is expected to be less than 10-20 minutes. We will anounce ahead of time when this should take place.

Thank you to all our members for helping us to become one of the best payment systems on the market.

Scheduled Maintenance - 21 March, 7:00 GMT

Liberty Reserve will be unavailable on:
21 March, between 7:00 and 9:00(GMT)

This upgrade will give you a faster, more productive system.

Thank you for choosing Liberty Reserve.

3/17/2009

New Merchants

Dear Friends,

We are glad to introduce the following merchants to our family of reputable companies:
metropipe.net - next generation privacy for on-line browsing
instaforex.com - fast growing and popular forex company
prohostfirm.com - professional hosting solutions that include ddos protected hosting
iplusdigital.com - web hosting and domain registrar company
ikofx.com - forex trading company offering full spectrum of services
web4africa.net - domain name registration and web hosting service located in Africa

More forex companies will be listed soon.

3/11/2009

Facts and Fairytales

Let us save you some time:

The following delusional remarks are fairytales:

1. Employees that are no longer with us
2. Employees, that have quit, died or got angry
3. Anything those “alleged” employees may say
4. 1 million dollars missing
5. Law suits are filed
6. There is panic some place and exchangers cannot out-exchange funds freely
7. API hacks, holes, loopholes, dust mites, microbes, viruses, etc.


Facts:

We work with same employees that we have worked with and all of them are happy to work with our company. Liberty Reserve was also recognized recently as one of the best companies to work for in Costa Rica. As you see all of this information is generated solely by a single entity, that is connected or probably requested by a circle of our competitors. It is very easy to see who is connected to what, just look for similarities in hosting, DDOS protection, acceptance or promotion of a certain payment system. This information is also “confirmed” and verified by an unknown people from unknown places on forums that hide behind proxies who are in turn promote the same article. We know that our users will not fall victims of these childish and unreal allegations. This poor and unsuccessful attempt was put in place simply to create doubts. Some victims of phishing attempts got their accounts compromised and we are working with them to trace the funds and bring responsible for that to justice.


Bottom Line:

The only official source of information is still our blog. Liberty Reserve is as strong as always and is not going anywhere. We have many plans to fulfill and are involved in many activities to promote culture, environment, safety, security and to make sure that our users have access to the same private and secure environment for their financial affairs they have grown accustomed to.

P.S. Again, and again - Do not click on any links.
P.P.S. Help Center will start working again after it was hit with a DDOS attack.

3/08/2009

Credit Card Processing and other updates

Dear Friends,

Shortly, we are ready to start accepting credit cards for direct funding of your Liberty Reserve accounts. We will start with a maximum of $200.00 for the first time verified users and will increase if market conditional call for it. We will accept Visa, Mastercard and American Express. We will post detailed verification instructions required for users to be able to make purchases directly with credit cards on our blog on March 15th.

Debit Card update: we are preparing a web page where you will be able to place orders on-line for your debit cards. Please note that only verified customers will be able to request it. Verification procedure for buying Liberty Reserve inventory with credit cards and to request a debit card - is the same. Once you are verified for one - you are verified for both.

Thank you for your continued support.

Further Improvements

Please note that in order to further protect customers who have fallen victims to recent phishing attacks, we are now implementing a new feature that will force every customer change random login information every 60 (sixty) days. Please note you will NOT be asked for your current passwords, if you are in your account - it was correct. The new advanced security system implemented will monitor everyone's account for unusual activity and will take measures from simply restricting login to your account temporarily all the way to locking your funds if it feels that your account is compromised. This system is unique to Liberty Reserve in digital currencies arena and is currently only being used by very large banks. Just as always - security comes first.

If your current exchanger has fallen victim of rumors and is trying to take advantage of you with higher than reasonable fees - please consider using another exchanger that will not take advantage of you.

We apologize for the slight downtime required to implement this change. We appreciate your patience.

3/07/2009

Liberty Reserve in Arts and Entertainment

Dear Friend,

We are proud to announce, that as a result of a successful collaboration between DirectTV (television network), Re/Max (world's largest real estate agency), Liberty Reserve (your favorite payment system) and Setanta Sports (very popular sports channel), Mërge movie project was born and is being presented by Chameleon Entertainment. The script that will win this competition will be made into a full featured movie that will be presented in major countries on TV and PPV.
We are proud to be one of the general sponsors of this project, and truly hope that our collaboration will restore the cultural bridge between the continents.

Chameleon Branded Entertainment, has announced the launch of Mërge, an international script-to-screen competition, dedicated to highlighting multicultural experiences in the ever converging global environment. The contest’s goal is to bring accounts of international and multicultural stories to the forefront of mainstream international audiences. Mërge 2009 focuses on the Russian multicultural experience.

More information about initial press release is here and here.

Our representative has attended the grand opening party on March 6th. More information will soon become available on our flickr and youtube pages.

More exciting updates are coming shortly.

3/05/2009

Quality Assurance

For those of you who may have seen some bizarre and ridiculous rumors about our system having any security instances - please be aware that those ARE in fact rumors.

Our members were a target of many recent phishing attacks that resulted in some of them clicking on malicious links in e-mail or visiting a malicious web site to provide or update any account information, against our numerous warnings. Once your login information is compromised, malicious users can have full access to your account and to its' features, including adding and using API. This has nothing to do with the security of API, as all actions are taken from within a user's account. Please be aware that Liberty Reserve will NEVER send out any confirmation, validation or any other e-mail or link to any of its' account holders.

The best way to remain secure is to educate yourself, install the latest anti-virus software (and keep it updated), install the plug in Liberty Guard, that will help you avoid many phishing web sites. Still NEVER click on any links. One more thing that would help is to check your account information, to make sure it stays current and to update passwords to your on-line banking, e-mails and other places where you have an on-line account at least once every few months. Use different passwords for each and everyone of them.

As for the security of Liberty Reserve, you can rely on many years of experience and on reputation that Liberty Reserve, McAfee, Prolexic, Cisco and many other "best of the best" companies that Liberty Reserve has assembled around its' company to make sure that security of your account will not only be on par but exceed most on-line banks. Liberty Reserve - experience you can count on, safety you can rely on, financial fortress you can feel safe in.


Exchangers update:

Please note that we no longer authorize the following exchangers to conduct any business with Liberty Reserve due to trust, fraud, numerous unanswered complaints, and other concerns:
w-777.com, wmoney.in.ua, trainexservice.com or any other businesses associated with them.
If you will see those web sites still operating with Liberty Reserve, they are doing so in violation of our Terms of Service and your Liberty Reserve funds may be at risk with them.

3/02/2009

Finally

Dear friends,

The web site should be becoming available in certain regions at first and slowly for everyone else. We could not apologize enough for the extended delay. But Liberty Reserve has always chosen privacy, security and safety as issues of primary concern. Please, as always, rest assured that Liberty Reserve remains the safest place to conduct your financial transactions, and while outages are hard to forecast, we would like to assure you that everything will be done in our power to minimize those to the bare necessary minimum. Including adding two mirrors (that are being implemented now).

Please note that the ONLY OFFICIAL source of information regarding the status of our system is this blog and not any other forum or a newsletter or an e-mail. You may be introduced to some quite bizarre rumors during this outage and false information that was cooked up by an unfriendly and dishonorable competitors but as always, Liberty Reserve will lead the way and is not going anywhere for many years to come.
We have committed ourselves to offer the best service - and we will.

We appreciate your understanding and your continued support.

3/01/2009

Latest news and updates

Dear friends,

  • We have finished all work on our system, which took longer than anticipated. We are now in testing mode where with the help of one of the forex companies we are performing stress tests of the system to make sure that all changes and updates were implemented properly. Some updates we have implemented will bring you a faster web site interface. The web site is scheduled to be back on in 8 hours.
  • As promised, we have put a small portion of pictures from our office inauguration party. Here is the link. Please note that the only official source of all media that will be posted in coming days on flickr is under user name LibertyReservePR. Anyone else claiming to post or represent Liberty Reserve should not be trusted as well as any information he or she may post. Please check our photostream often as there are many planned weekly updates.
  • Once the web site is up, please welcome two more companies to the list of Liberty Reserve exchangers: mewahgold.com and goldexpay.com. They both offer various buying and selling payment methods as long as e-currency to e-currency conversion.
  • Please also welcome these new merchants to our family of companies that work with Liberty Reserve: hushhosting.com - reliable hosting solutions, banneradexchange.net - banner ad exchange is a free service that offers a 4:3 ratio. Signup now and receive bonus credit. bannerperfect.com - custom graphics and banner designing. goldtoto.com - on-line lotto game, captainsgames.com - winning is easy at Captains Games Casino. Instant deposits and withdrawals. lacehost.com - complete web hosting solutions provider. And many others to be added within next week.
  • Debit card price schedule and website order link will become available shortly. You will be able to load your Liberty Reserve debit card directly from within your account and use it in many ATMs and On-line stores.
Your patience is sincerely appreciated.
Stay tuned for more exciting updates.