10/28/2007

Just a few reminders.

Please note that:
- Liberty Reserve does not send out links in e-mails.
- Liberty Reserve has only one web site with one URL address of:
www.libertyreserve.com. Please make sure you see this URL address in your browser before you log in.
- Liberty Reserve does NOT send out any verification e-mails, ever.
- Liberty Reserve will never ask you for your complete account information.

If you see a suspicious e-mail and are not sure whether it came from us - forward us a copy and we will let you know.

Regards,
Michelle.

10/19/2007

Important Information

We have received a few e-mails regarding a rumor that our offices were raided by the authorities. This is a falsehood and is likely an attempt to discredit us by our competitores. We advise everyone to check our website and this blog for the only complete, accurate and up to date information.

Unfortunately, this is likely not the last time you will hear all sorts of "news releases" on blogs, forums, or e-mails.

There are no M.L.A.T* treaties signed, or otherwise established between Costa Rica and the United States. HOWEVER, there are M.L.A.T* and cooperation agreements established and in force with the governments of the United Kingdom, Panama and many other countries. Unlike Liberty Reserve, which is registered in Costa Rica, any company that claims to be registered in Panama, United Kingdom or in any of the countries on the M.L.A.T* list is in fact in danger of being raided by US authorities and are just as vulnerable to unfair seizures as e-gold.

As you can clearly see, we stand behind our product, our service and our dedication to this business. We are proud of the outcome and the feedback that we receive from our customers.

*M.L.A.T - Mutual Legal Assistance Treaty

Sincerely,
Michelle.

10/18/2007

Please accept our sincere apologizes for today's outage. We started to detect problems yesterday and traced them to our load balancing server, which has finally failed this morning. Many of you may have experienced random delays while trying to access our website or were not able to reach it at all. We have rectified the situation and added autonomous backup system that should prevent this from happening again. It did take us a bit longer than anticipated, but our system'sintegrity and security is our primary concern.

We appreciate your understanding and your patience. Please rest assured that we are always working around the clock to make sure that our customers have the safest and most secure environment to conduct their transactions in.

Best regards,
Michelle.

10/17/2007

UPDATE: Unscheduled maintenance.

The site is undergoing an unscheduled maintenance and should be back online in tomorrow.

We apologize for the inconvenience.

UPDATE:
Website is back online!

10/06/2007

Fake e-mail alert!

Some of you may receive this e-mail (copy included below). That e-mail did not come from Liberty Reserve. Please do not click on any links in any e-mails that will look like they are coming from Liberty Reserve. Always remember Liberty Reserve does not send any links by e-mail, ever.

Here is the copy of fake e-mail: (actual link has been removed)

Dear Sir or Madam,
Our security department detected an IP access associated with your account indicating your account could be at risk. This is most likely due to keyloggers, trojans, viruses or some type of malware on your computer. Please clik here for protected your account. we most likley won't be able to help recover your funds in the event of a compromise,so it is highly recommended. Thank you.

Regards,
Security Operations,
Libertyreserve
-- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.

10/04/2007

LR Euro is here!!

The falling US dollar has caused a global market shift to Euro and other fiat currencies. Liberty Reserve in its continuous move to become the preferred choice for online businesses has introduced LR Euro.

LR Euro is an additional balance in your account, where LR USD balance already exists. Those balances are separate from each other. You cannot exchange LR USD to LR Euro or back inside our system because all LR Euro balances are backed by Euro funds in a Euro bank account.

You can always exchange LR USD to LR Euro and back using our exchangers.